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REPAIRS (in/out of warranty)
We promise - your problem will be solved!

IMPORTANT: For retail product : Please return any product requiring service or repair in the first place to the dealer or distributor from whom you acquired it. If you are unable to or need to know whom to contact in your region – click on the REPAIRS button below.

Professional / Shop tool products: Do not ship your product direct to TecMate without our prior knowledge. An RGA # must be provided and to get that, you must contact us (or our appointed regional distributor) first, either by telephone, fax or fill out the form below.

We cannot accept responsibility if a product is lost without being consulted on where it should be sent and safest way to send it. If you are unsure, please click on the button below and fill out the form.

Fields in red = minimum detail required to assist best we can!

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EMAIL CONTACTS:
Due to growth of illegal & unsolicited spam we regret that we cannot provide email contact addresses.

SOUTH AFRICA

TecMate South Africa
New Mill Road, Unit A6, Pinelands Business Park, Pinelands, 7405
Tel: +27 21 531 6045
Fax:+27 21 531 6086

EUROPE AND REST OF THE WORLD:

TecMate (International) S.A.
252 Sint-Truidensesteenweg, B-3300 Tienen, Belgium.
Tel: +32 16 805 440
Fax: +32 16 805 441

INTERNATIONAL OFFICE:

TecMate North America.
1100 Invicta Drive #22, Oakville, ON L6H 2K9, Canada
Tel : 905 337 2095
Fax : 905 337 3962

IMPORTANT: Please select the form that best suits your question / request.